General

-We are open from 18:00 to 22:00(GMT+8); the restaurant is closed on public holidays.
-Reservations are accepted up to 90 days in advance.
-Re-sale is prohibited by our Terms and Conditions.
-All reservations and tickets are subject to our Terms and Conditions.
-Payment for your ticket is made online by WeChat, Alipay, credit and debit card at the time of reservation.
-You can pay your final bill at the restaurant by WeChat, Alipay, credit and debit card.

Reservation and Ticket

-For each date, a maximum of one table can be reserved per account.
-Pre-purchase ticket of RMB1588 per person is required to secure a reservation and is not inclusive of service charge along with any additional purchase for both food and drink.
-No physical ticket will be issued for your reservation; after payment, you will receive a confirmation by email that your order and payment has been received.
-Please reserve according to your party size. We cannot increase or reduce your reservation upon arrival.

Cancellation and Transfer

-If you are unable to make it for your reservation, please cancel or transfer the reservation to another person.
-Reservation transfer is not applicable 3 days (GMT+8) prior to the reserved date.
-Any changes in reservation must be made 3 days (GMT+8) prior to the reserved date.
-All tickets are final and non-refundable after 14 days (GMT+8) from your reserved date.

Dietary restrictions and Dining experience

-We are unable to cater very specific food diets, allergies or intolerance.
-We only offer a single tasting menu for dinner; no other menu formats are available.
-Your meal will only start after the entire party is present.
-Please plan at least two hours for the experience.

Guest privacy

-We cater only to children above the age of 14 that are able to partake in the full tasting menu, there is no children’s menu, any children would need to be included in the overall size of the party and be subjected to the full ticket price.
-We require photos and videos to be without flash and kindly keep contents to be within your own table.
-We do not permit live streaming at the restaurant.
-We do not permit pets at the restaurant.

Safety

-Cakes made by our team are available upon request with a 72-hour notice.
-We do not permit outside beverages or food, cutlery, including cakes and non-edible items, to be brought into the restaurant.
-We do not permit smoking and vaping in the restaurant.
-We do not permit takeaway at the restaurant.